Frequently Asked Questions

What can I expect at my first therapy session?

Your initial evaluation will start with your therapist taking a thorough history of your condition including medications, surgical history and specific functional problems you are having due to your condition. Posture, balance, range of motion and flexibility will be also be assessed.

For pelvic conditions, your therapist will request that you undress from the waist down in the privacy of your treatment room. You will be given a sheet to maintain privacy. After explaining pelvic anatomy, the therapist will examine the perineum (the area covered by your underwear) and possibly perform a vaginal or rectal exam to assess the muscles of the pelvic floor using non-latex gloves and lubricant. This will only be done with your consent. Once the evaluation is completed, the therapist will explain their findings and discuss with you your plan of care.

What are the credentials of the physical therapists that treat pelvic conditions?

All licensed physical therapists have graduated from an accredited physical therapy school and have passed a state board exam to receive their license to practice. In order to maintain an active license, they must dedicate a certain number of hours to continuing education each year. Therapists who treat pelvic health conditions have everything mentioned above as well as additional training in the specialty of pelvic health. Continuing education is predominantly with the Herman & Wallace Pelvic Rehabilitation Institute and the American Physical Therapy Association. Part of the training in the field of pelvic health includes vaginal and rectal evaluation and treatment techniques, which by state license, therapists are legally allowed and qualified to perform.

Do you accept my insurance?

We are currently in network with Blue Cross Blue Shield, United Health Care and Medicare. We also accept self-pay for treatment. Please call our office for a specific fee schedule.

Do you offer financing options for physical therapy treatment?

We are pleased to accept the CareCredit healthcare credit card (possible to put small logo here?). CareCredit allows you to receive the recommended physical therapy treatment and pay for it in convenient monthly payments that fit your budget.

CareCredit is the healthcare credit card designed exclusively for healthcare services with special financing options.* With CareCredit, you can use your card for your initial physical therapy evaluation as well as all of your follow-up therapy visits.

Learn more by visiting or contacting our office.

*Subject to credit approval. Minimum monthly payments required. Ask us for details.

Do I need a prescription for physical therapy?

Effective August 2018, Illinois is now a direct access state for physical therapy which means a person no longer needs a physician referral or prescription in order to receive the services of a physical therapist. Some insurance plans, however, do continue to require a prescription to cover physical therapy services, so we do recommend contacting your insurance company if you have any questions on coverage.

How long are my treatment sessions?

Treatment sessions are always 45 minutes with your licensed physical therapist.

What should I wear to my therapy sessions?

You should wear comfortable clothing. Please bring tennis shoes to perform exercises as they likely will be part of your rehabilitation for both orthopedic and pelvic conditions.